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ABOUT JAYBI COMMERCIAL & INSURANCE AGENCY

Protecting What Matters Most Since 2011

Providing trusted insurance solutions and professional guidance to individuals, families, businesses, and organizations across Kenya through integrity, expertise, and exceptional customer service.

Trusted Insurance Partner Multiple Insurance Solutions Dedicated Customer Support Serving Clients Across Kenya
Jaybi Insurance office in Kitale with professional advisors
Serving Kenya Since 2011

Who We Are

Your Trusted Insurance Partner

Every family, every business, and every investment deserves dependable protection. At Jaybi Commercial & Insurance Agency, we help individuals, families, businesses, and institutions safeguard what matters most through trusted insurance solutions tailored to their unique needs.

From our headquarters in Kitale, we serve clients across Kenya, offering a comprehensive range of insurance products for motor, medical, life, business, home, and agriculture. We believe in building long-term relationships based on trust, transparency, and exceptional service.

"Insurance is more than a policy—it is peace of mind."
Job Nasong'o - Managing Director of Jaybi Insurance

Leadership

A Message from Our Director

At Jaybi Commercial & Insurance Agency, our purpose has always been clear—to help our clients protect the people, assets, and dreams that matter most. We believe that insurance should be straightforward, accessible, and delivered with genuine care. Every policy we offer is backed by professional advice, a commitment to integrity, and a promise to be there when you need us most.

Whether you are securing your first motor insurance policy or protecting a growing business, our team is dedicated to guiding you every step of the way with honesty, expertise, and a personal touch.

Job Nasong'o

Managing Director

Our Story

Our Journey

2011
Company founded in Kitale, Trans‑Nzoia County.
2015
Expanded insurance services to Kapenguria and surrounding areas.
2018
Partnered with leading insurers to offer diverse products.
2022
Reached thousands of satisfied policyholders across multiple regions.
2026
Continuing to serve clients nationwide with trusted solutions.

Our Approach

Vision • Mission • Core Values

Vision icon - eye symbol

Our Vision

To be the most trusted insurance solutions provider in Kenya, empowering individuals, families, and businesses to face the future with confidence and security.

Mission icon - target symbol

Our Mission

To provide accessible, affordable, and comprehensive insurance products backed by exceptional service and integrity, ensuring every client receives the protection they deserve.

Core Values

Integrity

We uphold the highest ethical standards in every interaction.

Professionalism

Our team is committed to continuous learning and industry best practices.

Customer Focus

Your needs are at the centre of every solution we design.

Excellence

We strive to exceed expectations in everything we do.

Innovation

We embrace technology to make insurance simpler and faster.

Reliability

Count on us to be there when you need us most.

Our Promise

Our Commitment to You

Honest Advice

We provide transparent and unbiased insurance guidance.

Professional Service

Experienced advisors dedicated to your protection.

Confidentiality

Your personal information is always protected.

Fast Response

Prompt responses to all enquiries and claims.

Long-Term Relationships

We grow with you, protecting what matters most.

Integrity in Every Interaction

Honesty and ethics guide every decision we make.

Why Jaybi

Why Choose Jaybi

✓ Professional Insurance Advice

Expert guidance to help you select the right insurance cover.

✓ Tailored Insurance Solutions

Customised packages that match your unique needs.

✓ Fast Claims Assistance

Dedicated support throughout the entire claims process.

✓ Competitive Premiums

Flexible insurance solutions designed to fit your budget.

✓ Trusted Customer Support

Friendly and responsive service whenever you need it.

✓ Wide Range of Products

Access to motor, medical, life, business, home, and agricultural insurance.

Coverage

Our Insurance Solutions

General Insurance

Motor, home, and liability cover for individuals and businesses.

Explore Motor Insurance →

Medical Insurance

Inpatient, outpatient, and family health plans from leading providers.

Explore Medical Insurance →

Life Insurance

Education plans, retirement solutions, and funeral expense cover.

Explore Life Insurance →

Business Insurance

Fire, theft, liability, and employee risk protection for enterprises.

Explore Business Insurance →

Agricultural Insurance

Crop and livestock cover against drought, floods, and diseases.

Explore Agricultural Insurance →

Travel Insurance

Protection for trips, medical emergencies, and lost luggage.

Explore Travel Insurance →

Process

How We Work

1
Understand Your Needs

We listen and assess your requirements.

2
Recommend the Right Cover

We propose tailored insurance solutions.

3
Issue Your Policy

Quick and transparent policy documentation.

4
Support You Throughout

We stand by you for claims, renewals, and advice.

Partners icon

15+

Insurance Partners

Clients icon

5000+

Policies Assisted

Satisfaction icon

98%

Customer Satisfaction

Years icon

Serving

Clients Across Kenya

Our Trusted Insurance Partners

Britam InsuranceJubilee InsuranceAPA InsuranceCIC InsuranceICEA LionOld MutualDefinite AssuranceTrident InsuranceKenindia InsuranceAMACO InsuranceAAR Insurance KenyaKenya Orient InsuranceMonarch Insurance Britam InsuranceJubilee InsuranceAPA InsuranceCIC InsuranceICEA LionOld MutualDefinite AssuranceTrident InsuranceKenindia InsuranceAMACO InsuranceAAR Insurance KenyaKenya Orient InsuranceMonarch Insurance

Testimonials

What Our Clients Say

Peter - satisfied motor insurance client from Kitale
★★★★★

"Jaybi handled my accident claim within days. Very professional!"

– Peter, Kitale
Mary - medical insurance client from Eldoret
★★★★★

"The best insurance advisors. They found me the perfect medical cover."

– Mary, Eldoret
David - fleet insurance client from Kitale
★★★★★

"I've insured my entire fleet with them. Reliable and fast service."

– David, Kitale

FAQ

Frequently Asked Questions

We offer personalised service, competitive premiums, and a wide range of products backed by partnerships with Kenya's leading insurers.

Motor, medical, life, home, business, and agricultural insurance, as well as travel services.

Fill out our contact form, call us, or send a WhatsApp message. We respond within one business day.

Report the incident immediately via phone, email, or by visiting any of our offices. We guide you through the entire process until settlement.

Absolutely. We provide tailored business and corporate insurance solutions for companies of all sizes.

Locations

Visit Our Offices

Head Office – Kitale

Capital Plaza, Room 2, Ground Floor, Kitale

+254 725 144 800

jaybiinsuranceagency@yahoo.com

Mon‑Fri 8am‑5pm, Sat 9am‑12pm

Get DirectionsCall Now

Kapenguria Office

Teacher's Plaza, Ground Floor, Room No. 2, Kapenguria

+254 729 378 566

Mon‑Fri 8am‑5pm, Sat 9am‑12pm

Get DirectionsCall Now

Standards

Recognition & Professional Standards

Professional insurance advisory services
Strong relationships with leading insurance providers
Transparent customer service
Prompt claims assistance
Ethical business practices
Commitment to continuous improvement

Protect Your Future with Confidence

Whether you're protecting your family, business, property, or future, our experienced advisors are ready to help you find the right insurance solution.

Free Consultation Professional Advice Fast Response Claims Support